Assistant Front Desk Receptionist

Nest Plus Nusantara · 📍 Medan, Sumatera Utara · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 6.000.000 – Rp 8.000.000 per month
Nest Plus Nusantara is looking for a dedicated Assistant Front Desk Receptionist to join our team. In this role, you will be the first point of contact for our guests, ensuring a warm and professional welcome. The ideal candidate will have excellent communication skills and a passion for providing exceptional customer service. This is a great opportunity to be part of a dynamic and growing company in the heart of Medan.

📋 Tanggung Jawab Pekerjaan

Greet guests upon arrival and assist them with check-in/check-out procedures.,Answer guest inquiries and provide information about hotel facilities and services.,Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations.,Maintain accurate guest records and manage guest information systems.,Handle guest complaints and resolve issues promptly and professionally.,Perform general administrative tasks such as data entry, filing, and record-keeping.,Assist with event planning and coordination, including room setups and guest accommodations.

🎓 Kualifikasi & Syarat

High school diploma or equivalent.,Minimum 1 year of experience in a front desk or receptionist role.,Excellent communication and interpersonal skills.,Proficiency in English and Indonesian languages.,Basic computer skills, including proficiency in Microsoft Office.,Ability to work in a fast-paced environment and manage multiple tasks simultaneously.,Strong customer service orientation and problem-solving skills.

🛠️ Keahlian

Customer serviceCommunicationMultitaskingProblem-solvingAdaptabilityAttention to detail
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